icontact Service
III Single input document for all channels (limits on SMS)
III Easy to use web interface for online tasking and reporting
III Least cost routing via fast, cheap email
III Fax, SMS and paper / post available for clients without email
III Automatic re-routing to next available, lowest cost channel if email delivery fails
III Comprehensive reporting of mailout progress and non-delivery
III Competitive transaction-based pricing, discounts for volume
icontact MULTICHANNEL COMMUNICATION DISTRIBUTION SERVICE
icontact offers all the services you need to run an efficient and effective mailout or communication program and optimises your use of fast, cheap email.
III Personalise your documents with customer-specific data - we handle all of the field merging and formatting.
III Web interface - all you need is a PC with a contemporary browser and Internet connection to access the service.
III icontact accepts a single input document in any format and transforms it as necessary for the different channel requirements.
III Use SMS to complement your primary message, ideal for reminders, alerts, and "calls to action".
III Fully compliant with all government security, privacy, audit and probity requirements
III Select fax, SMS and paper / post channels to meet the specific needs of your clients, timeframes and budget
III Review documents online before sending.
III Explicit process for authorisation of "send" prevents risk of premature release or errors.
III Mailing list validation and cleansing available.
III Complete, on demand management reporting including progress and delivery success of mailouts.
III Comprehensive non-delivery reporting helps keep your mailing list up-to-date.
III Subsitution of email for paper reduces your carbon footprint.
III Find out how the icontact service works and how easy it is to use.
Download the iContact Service Description here
Download the White Paper on icontact's environmental benefits here